Kanika Chaganty, chief data officer, Brit Insurance
Describe your career to date
In my current role, I am responsible for leading Brit’s data modernisation strategy and leveraging data and analytics capabilities to support our digital vision and enhance how Brit underwrites and services claims. Further, I am responsible for our centralised team of data expertise, including data science and analytics, business insights, data engineering, data governance and management and data product management.
I have over 22 years of technology, data and business transformation experience, with strong expertise in the critical role of data within the insurance industry. I have diverse industry experience across financial services, healthcare, retail and manufacturing sectors, spanning EMEA, North America, APAC regions.
Prior to Brit Insurance, I was with the Vitality UK Group for almost 10 years, where I held the role of chief data officer. Before Vitality UK, I also held various roles with data consulting company Business & Decision (now Sopra Steria) in the UK, Al Tayer Group in Dubai, Radiologix Inc in the US, Citicorp and British American Tobacco companies in India.
What stage has your organisation reached on its data maturity journey?
My organisation recognises data to be a key enabler for innovation, digitalisation and for better informed business decisions and predictions. The organisation is well progressed in the cloud adoption journey, and we’ve launched a data modernisation programme to enhance the data structures to build scalability and agility for analytics, data science, regulatory and operational reporting.
We have implemented data governance, data quality and master data management tools and framework, as well as creating the right governance, oversight and KPIs for deriving end to end value from data engineering, data architecture, business insights, data science via a centralised data team.
In order to embed a more business value led approach for data initiatives, we are evolving a data product management operating model.
Tell us about the data and analytics resources you are responsible for
I am responsible for Brit’s centralised UK team of data expertise, including data science and analytics, business insights, data engineering, data governance, master data management, data product management and data programme management. I also have joint accountability of data architecture with the technology function.
The data function is part of a merged technology and data function, which sits with the chief operating officer. The data function is looked after by the CDO, reporting into the chief technology officer, who is responsible for the overall technology and data function.
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