Paul Chapman, global director of BI and performance management, JLL

Describe your career to date

I started in retail at Tesco, where I was always known as the “data guy”, providing insights into performance through coloured Post-it notes on brown paper. Following that, I moved to easyJet as an accountant, where we had so much data, but we were using Excel as our business information tool. I wanted to create a Treemap visualisation I had seen on the BBC, which ultimately led to us evaluating BI tools and introducing Tableau. I led the BI programme, developed a centre of excellence, started leading the London Tableau User Group, and was named a Tableau ambassador.

In 2015, I switched to Jones Lang Services (JLL). I was excited by the data journey corporate real estate was on, leading its largest global account team and driving innovation and tool adoption across the BI space, while delivering over $40m of quantified benefit through BI.

In 2020, I was named the global lead for BI, performance management and innovation, taking the work I had previously done and creating an international community of 150 data practitioners based across nine countries to maximise our benefits.