Describe your career to date
After a brief period of working outside this industry, I soon realised where I was meant to be and went back into education to restart a career in something I was interested in. If I relate how my in-role experiences have supported my career progression and enabled me, I’d consider the three vital skills of a CDO/data leader:
Data competency: I’ve had technical roles, including computer operator, programmer/senior programmer, BI developer, and technical BI tool lead. I’ve also had roles aligned to technical delivery, such as systems analyst and project manager, leading on building data warehouses and reporting systems. These roles allowed me to understand how to code, build a system and data environment and the “art of the possible”.
Commercial acumen: I’ve worked within the commercial line of business teams as well as technology functions, and in a variety of industries including retail, FMCG, facilities, local government and now publishing. Being able to understand and prioritise the levers that drive your organisation is crucial to gaining the trust of teams you wish to empower.
Leading transformation: I’ve worked as a change agent on many projects and been the lead on enterprise change programmes. Understanding how to structure a transformation, lead the team and the organisation in these programmes, the dynamics of the change curve and communication strategies are vital when trying to define the change and transform effort.
As I worked, I realised I was more fascinated by helping people drive better, faster decisions through data than coding to generate the insight. I therefore sought out roles that enabled be to broaden my skill set in these areas. I feel it’s important to take time to be retrospective, understand what and how a role has enhanced you and to work out what you need from the next one.
What stage has your organisation reached on its data maturity journey?
I have a data strategy construct I call the 3Es (establish the data foundation, platform and principles; enable the organisation to use data while the foundation grows breadth and depth – this is where I tackle data literacy; and exploit the union of a robust data foundation and a data literate, curious workforce to drive the best possible organisation). In this data transformation we’re halfway through the enable phase in my estimation.
Tell us about the data and analytics resources you are responsible for
My data team sits in the technology division, reporting to the CIO. We currently comprise 28 people spread across expert dedicated teams for data engineering, data visualisation and data governance. I don’t necessarily regard technology as the right home for data (as opposed to systems) teams, but I do value a savvy, engaged and effective sponsor - which I am lucky enough to have here - ahead of a theoretical better fit.
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