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2023 DataIQ 100

Sarah Moore, data strategy director – Pet Nutrition Europe, Mars

Describe your career to date 

My career has been rooted in the world of data and analytics, using it to drive value for businesses and consumers alike. 

Following an early start learning the art of pricing and consumer modelling at HSBC, I embarked on a new journey at Sky. I was fortunate there to drive consumer analytics and targeting for the launches of products such as Sky BB, Sky HD and Sky Go, as well as building out viewing capability that supported the launch of AdSmart and bidding for numerous content deals such as the English Premiership. 

 

I spent many fruitful years at Sky, the last seven years of which I had the amazing opportunity to lead the data and analytics function for Sky’s streaming services across Europe, NOW. 

 

I led a team charged with making NOW data driven, through easy access to insight and information, and enabling more intelligent business decisions. We truly put personalisation at the heart of the consumer experience, both within our online journeys and the in-app viewing experience.

 

In the past year, I’ve joined Mars to take on a new challenge looking after our data strategy across Pet Nutrition in Europe, helping to build more relevant relationships with our “pet parents” across Europe through the use of data. Within the past year, we’ve set the stage on how we use data to drive our digital marketing agenda, building out mutual value exchanges with our consumers to capture a digital footprint that we can use to strengthen engagement even further.

Sarah Moore 2023.JPG

What stage has your organisation reached on its data maturity journey? 

This is a hugely exciting time to be on the data journey in Mars Pet Nutrition, step changing from the more traditional use of data in consumer packaged goods. This enables us to optimise supply chain and retailer relationships to build and enhance more relevant one-to-one connections directly, not only for our nutrition brands but also connecting across all pet care products to drive a more integrated experience.

 

Tell us about the data and analytics resources you are responsible for

We’re at the start of the transformation at Mars, to enable our path I manage a small team of data evangelists across key markets in Europe. Leading not only the data acquisition strategy behind our Pet Nutrition brands but also how we turn that data into value through improved targeting, value-based rewards and optimised experiences; ensuring as we do so, we build robust data management as best practice.

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