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2023 DataIQ 100

Justin Whatling, managing director global health and life sciences, Palantir

Describe your career to date

My career in health informatics spanned over two decades, and started with a passion for measuring patient outcomes when assessing the impact of new treatments for Motor Neurone Disease while an undergraduate at Kings College London. I subsequently worked to advance the then limited use of IT in healthcare while practicing at the National Hospital for Neurology and Neurosurgery. Digital health has enabled me to impact the care of millions of patients around the world and has been the best way for me to contribute back as a doctor to the care of patients and populations.

 

My early commercial career was spent developing a start-up, Outcome Technologies, one of the first companies measuring Patient Reported Outcome Measures, supporting pharma and medical devices companies with cost-effectiveness evaluation at the advent of NICE, and subsequently supporting care providers monitor quality of care provision. Through leadership roles in BT, Cerner and Palantir, I have pioneered work in telehealth, patient support programmes, clinical performance improvement, shared care records, life sciences, and population health management in countries around the world.

 

I am equally proud of my contribution to professionalism and the wider informatics community. As vice-chair and then chair for health at BCS, The Chartered Institute for IT, I helped launch the hugely successful chief clinical information officer campaign, ran tech start-up schools for health entrepreneurs, established the Federation of Informatics Professionals to bring together our IT professional groups, and helped to establish the Faculty of Clinical Informatics, where I subsequently sat on Council. 

 

It has also been a privilege to teach and give back experience through roles such as visiting professor in health informatics at UCL, non-executive director roles on the boards of esteemed and prestigious organisations with the BMJ Publishing Group and the National Institute for Health & Care Excellence, and through the BCS Academy of Computing Board. 

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What key skills or attributes do you consider have contributed to your success in this role? 
I have tried to combine three things in my career and stay up to date in them all: medicine, technology and healthcare. It is easy to move from one thing to the next, it’s much harder to keep current in them all and try to be greater than the sum of the parts of your knowledge. 
 
Understanding and working between these domains has enabled me to spot opportunities and innovate.
 
- Medicine: I have tried to stay current in medicine and not lose the original passion that caused me to train as a doctor in the first place through organisations such as the BMJ and NICE.

 

- Technology: I have tried to look for the technologies that can make a real difference, even if it has required me to change employers and learn new skills. When I first started, the technology was clunky and the opportunities lived in the imagination of enthusiasts. Over the past two decades cloud technology, federated architectures and machine learning have moved information technology to the forefront of every healthcare setting. 

 

- Healthcare: I have tried to understand healthcare as a complex system of people, processes and technology and understand the interplay between these things in order to deliver transformative outcomes for patients. 

 

What level of data maturity do you typically encounter across your client base and what tends to hold this back? 
Although it has taken time, over the 20 years I have seen the progress we have made in leveraging digital solutions to support the health and care environment, in the UK and across the world. While not complete, I do feel we have reached a stage where data being captured in digital format is no longer the limiting factor, instead we are hampered by our ability to deal with data quality, integrate the increasingly diverse types of data and then use it for decision making and impacting care. 

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