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This is a profile from the 2022 version of the DataIQ 100.

The latest list is available here.

Christina Finlay, director of data and analytics, Nest Corporation (Pensions)

What has been your path to power?

 

I started my data journey as a consultant in Asia, helping organisations make sense of their customers and data to build their brands – from banks merging their assets in the Philippines to shampoo brands growing their customer base in China. I did a lot of social research, building empathy for consumers throughout Asia and helping FMCG companies to find opportunities to innovate. I think my curiosity about people and my empathy for others has been key in the “path to power”.

 

In the last six or seven years, I’ve immersed myself completely in the data world, helping organisations use their data efficiently and effectively to drive performance. I always start with listening, building on what I learned as a consultant in Asia. To me, success in data starts with understanding people, getting into their shoes to see opportunities and what they really need, and then aligning a future vision. Once you’ve done that, it makes the hard work to collect and analyse the data much less challenging as everyone sees how it will help them do their work better.

What impact has the pandemic had on the role of data in your company/organisation?

 

Cross-organisation collaboration has to be so much more deliberate. The pandemic has meant more proactive outreach for us, making sure that people are building data into their plans. It’s easier for everyone to keep data top of mind when you bump into people in hallways or kitchens - now it’s harder to continually check in with colleagues or to remember who should be consulted or who might need an interesting piece of insight. We all have to work harder to build and maintain relationships.

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