This is a profile from the 2022 version of the DataIQ 100.
The latest list is available here.
What has been your path to power?
I have been lucky enough to spend my entire 30+ year career at Barclays – rising from the lowest entry level bank branch roles to now managing director. I have worked across so many businesses and functions, but data has always been at the heart of my ability to lead change and develop enhanced capabilities for the bank and our customers. The best way to truly understand and appreciate the power of data is through experiencing and seeing with your own eyes the end-to-end processes, customer needs and vast opportunities that exist within any organisation or business to unleash.
I have also had the incredible opportunity to work with data talent around the world (US, South Africa, India, the Middle East and Europe), including a three-year period living in Johannesburg delivering Pan-African technology solutions – all powered by data. I started my current role in March 2017, building and leading a brand new data and strategic analytics capability, internally branded “DASA” for Barclays Payments. We’re the leading UK bank in payments processing and have access to a huge proportion of all UK payments received and made, across all channels - a dream role for anyone with a genuine passion for leveraging and innovating with data!
What impact has the pandemic had on the role of data in your company/organisation?
Data has been at the heart of how we’ve adapted and supported our customers, colleagues and suppliers during the pandemic. The pandemic has dramatically increased the need and appetite across the organisation for real-time indicators of consumer and business behaviour, helping us adapt and ensure we can offer the right support at the right time, given COVID restrictions and guidelines have changed constantly and at short notice.
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