ao link
In partnership with
Accenture
Accenture

This is a profile from the 2022 version of the DataIQ 100.

The latest list is available here.

Lauren Walker, managing director, consumer data and experience, Accenture Song

At the time of compiling the list and writing this article, Accenture Song was Accenture Interactive.

 

What has been your path to power?

My data career kicked off with political polling and survey research, which led me to the Clinton/Gore White House, after which I joined ChoicePoint (now a division of LexisNexis) in a marketing role. While in that role, I was promoted to build a new identity solution, for the public sector. Through that experience, and even since, I’ve been bringing together data, technology and strategy to solve business problems. I also learned how to turn data from a raw asset into a monetisable revenue stream.

 

I left ChoicePoint to attend Yale University School of Management, where I received my MBA. Upon graduation, I embarked on a ten-year career at IBM with senior roles in global marketing, sales leadership, consulting and M&A. Some highlights include leading the MDM business, launching the big data and analytics business in Europe and creating the Watson customer analytics partnership with Acxiom.

 

In 2017, I joined Dentsu International as EMEA chief data officer, where I harmonised data and digital experts to improve our clients’ customer centricity. As global COO for sales and transformation, I built a growth eco-system (people, process and tech), which will set the foundation for delivering a superior customer experience.

 

Now at Accenture Interactive, as leader of the consumer data practice (CEDO), I’m helping brands transform to become truly data-driven in their advertising and marketing by teaming with them to determine the optimal consumer data technology footprint, data-driven marketing strategies and ways of working to allow them to harness the growth that the explosion in digital commerce and “death of the cookie” has created. It is an incredible opportunity to be able to partner with so many CDOs and marketing leaders on this journey as we bring our joint expertise together to tackle these challenges and open the opportunities.

Lauren Walker

What impact has the pandemic had on demand from your clients?

Clients have realised that they must not only buy new technology to help them harness and activate consumer data to deliver differentiated consumer experiences - they must change the ways they are working across the business, which includes redefining roles, up-skilling, enabling current talent and hiring new talent, as well as evaluating their partner eco-systems. One of the biggest areas of improvements, but the hardest to tackle, is the evolution in the advertising and marketing processes and ways of working which are often manual and inefficient, but need to transform to enable data-driven technology investments to deliver the maximum ROI.

Log in to read the entire article
 
Gain access to the entire article by logging in or registering for a free account here.
Remember Login
Data IQ
Twitter
Linked In

DataIQ is a trading name of IQ Data Group Limited
10 York Road, London, SE1 7ND

Phone: +44 020 3821 5665
Registered in England: 9900834
Copyright © IQ Data Group Limited 2024

We use cookies so we can provide you with the best online experience. By continuing to browse this site you are agreeing to our use of cookies. Click on the banner to find out more.
Cookie Settings
/* -- DS:160 end -- */