This is a profile from the 2022 version of the DataIQ 100.
The latest list is available here.
What has been your path to power?
When I started out, roles like data scientists or chief data officers didn’t exist and data wasn’t treated as a discipline. Most large firms had large data processing teams pulling data dumps from applications and manipulating them with tools like SPSS and Mathematica. All this statistical analysis didn’t always make business sense, so I realised data was only half the story. I started learning about organisational behaviour and identifying people who understood the business processes generating the data I was looking at who could add context. My goal was to turn data in to meaningful information.
This approach landed me at the forefront of the knowledge management boom, but where my colleagues were trying to extract knowledge from people to put in to systems, I continued focusing on codifying the people to provide context to the data. If I look back at my career now, I can see the precursor to today’s machine learning-driven data science in my human context-powered data analysis, so I was fortunate to be in a position to capitalise on the data revolution. The techniques I developed still work with teams of data scientists as they did with data processors.
What impact has the pandemic had on the role of data in your company/organisation?
I don’t think the pandemic has had a quite the same direct impact on the role of data for us as it has for some of my colleagues. As a business, banking has always been based on data and relationships and that is as true today as it was 1,000 years ago. I think the main difference for us has been in how we have used data during the pandemic. We started collecting new data points as a result of global lockdowns and creating new data sets that helped us manage our business differently to adapt to the conditions.
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