Nirali Patel, Group Vice President Data and AI, Liberty Global

Describe your career to date

I have played a pivotal role in advancing artificial intelligence (AI) and data-driven strategies across diverse sectors, while being a recognised leader in the data and AI industry and mentoring others to achieve their best. Notably, I spearheaded the creation of a collaborative AI team, prioritising scalable solutions within operating businesses. My leadership extended to designing foundational AI platforms, fostering global partnerships in line with technological trends. I have orchestrated group-wide digital and AI maturity assessments, facilitating transformative initiatives. At Openreach, I identified and delivered £200 million in benefits through AI transformation, establishing Google as a key partner in developing a scaled data platform.

In the telecommunications sector, I employed AI to drive investment decisions, diversifying Openreach into a data insight provider, enhancing customer experiences, and continually evolving AI applications. Globally, at AXA Group, I led the data and AI strategy, fostering cultural programmes and learning initiatives. I harnessed AI for cost savings, improving contract management, and delivering personalised pricing, resulting in over £100 million in savings. My achievements extended to implementing a scalable, compliant data and analytics platform, diversifying service offerings, and transforming organisational strategies. Through my leadership, business intelligence service running costs were significantly reduced, and proactive analytics reshaped health services, meeting public needs and reducing emergency costs. My career has been marked by a transformative impact on businesses through strategic AI and data-driven initiatives.