How are you developing the data literacy of your organisation, including the skills of your data teams and of your business stakeholders?
Within Sea, we tailor our efforts in developing data literacy to the different teams, but there are some common themes that span them all. We encourage curiosity and ask people to take a step back to avoid them getting focused on the first solution they think of. We facilitate this by providing a collaborative environment where people can hear different perspectives on how to solve a problem. We also help people link the impact of the task at hand to business goals and objectives so that they understand the context of the request and can develop a more appropriate solution. Within the Data and Analytics team, we facilitate development and knowledge transfer by asking everyone to give a short update on something interesting they have learned in the last month. It can be related to new skills around analytical techniques or programming, or an overview of a presentation they have watched, read, or attended. This helps the team stay abreast of the latest trends and stimulates curiosity. We also provide access to relevant training platforms for technical skills and regularly review training requirements for consultancy to improve the adoption of findings through stakeholder management and delivering a compelling narratives and stories. For our stakeholders, the focus is on aiding their comprehension and interpretation of visualisations and reports, as well as fostering their critical thinking, understanding of data regulations and ethics, and challenging of assumptions. By coaching them to ask the correct questions we are having more meaningful conversations with them and have increased the quality of data-driven decisions taken.
