{"id":40579,"date":"2026-01-30T13:49:12","date_gmt":"2026-01-30T13:49:12","guid":{"rendered":"https:\/\/www.dataiq.global\/?post_type=100-alumni&#038;p=40579"},"modified":"2026-02-17T14:25:57","modified_gmt":"2026-02-17T14:25:57","slug":"robert-kent-head-of-data-ai-greggs","status":"publish","type":"100-alumni","link":"https:\/\/www.dataiq.global\/devstage\/dataiq100\/robert-kent-head-of-data-ai-greggs\/","title":{"rendered":"Robert Kent, Head of Data &#038; AI, Greggs"},"content":{"rendered":"<p><span data-contrast=\"none\">Robert Kent is Head of Data and\u00a0AI at Greggs and a lifelong technologist who made a deliberate shift around two decades ago to define, build, and lead data and analytics as embedded business capabilities. Since then, his career has been shaped by a consistent focus on impact: starting with the size of the prize and\u00a0identifying\u00a0where data and AI can make a material difference to organisational performance.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Robert has led data functions in a wide range of contexts. He has built teams from a blank sheet of paper, transformed long-established capabilities, and worked with both centralised and decentralised operating models. Across each environment, his approach has\u00a0remained\u00a0pragmatic and outcome-led, balancing strategic ambition with what will genuinely work in practice.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">A defining constant throughout his career has been people. Robert has worked with\u00a0highly talented\u00a0data professionals who are motivated to make a difference and willing to adapt as organisations evolve. He credits much of his success to creating environments where that talent can thrive, and to learning alongside his teams rather than leading purely from the front.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3><b><span data-contrast=\"none\">As a data and AI leader, which traits and skills do you think matter most, and which of those have been most influential for you in your current position?<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"none\">\u201cBe a good listener and empathise with the pressures your business colleagues are under on a weekly basis. Data products are only as good as the ability of the decision maker to get value from it. Spending time understanding the pressures, I believe, helps you build better products.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">\u201cBe a role model. Everyone&#8217;s learning about AI so practice what you preach.\u201d<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<h3><b><span data-contrast=\"none\">Reflecting on your career, what is one non-traditional piece of advice (outside of technical skills) you would give to an aspiring data or AI leader aiming for the C-suite?<\/span><\/b><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559740&quot;:240}\">\u00a0<\/span><\/h3>\n<p><span data-contrast=\"none\">\u201cMy old favourite, an old boss once said to me: \u2018stop telling me you&#8217;re\u00a0funny and tell me a joke.\u2019\u00a0What they meant is\u00a0don&#8217;t\u00a0expect to get investment relying on traditional data sound bites and platitudes.\u00a0Come up with\u00a0specifics on what it will do, how it will help change the business and ideally have some tangible benefit associated with it.\u201d<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p>&nbsp;<\/p>\n<p><span data-teams=\"true\">Click <a href=\"https:\/\/hub.dataiq.global\/posts\/robert-kent\" rel=\"nofollow noopener\" target=\"_blank\">here to read the full profile<\/a> and learnings, exclusively for DataIQ subscribers. <a href=\"https:\/\/www.dataiq.global\/devstage\/what-dataiq-does\/\">Get in touch<\/a> to become a subscriber and access unique events, insights, and more.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Robert Kent is Head of Data and\u00a0AI at Greggs and a lifelong technologist who made a deliberate shift around two decades ago to define, build, and lead data and analytics as embedded business capabilities. Since then, his career has been shaped by a consistent focus on impact: starting with the size of the prize and\u00a0identifying\u00a0where [&hellip;]<\/p>\n","protected":false},"author":19,"featured_media":41148,"menu_order":0,"comment_status":"open","ping_status":"closed","template":"","format":"standard","meta":{"_acf_changed":false,"content-type":"","_searchwp_excluded":"","footnotes":""},"100-designation":[1454],"100-search-term":[1456],"class_list":["post-40579","100-alumni","type-100-alumni","status-publish","format-standard","has-post-thumbnail","hentry","100-designation-100-brands-2026-europe","100-search-term-2026-europe-brands"],"acf":{"sort":"","rank":"","forename":"Robert","surname":"Kent","fullname":"Robert Kent","jobtitle":"Head of Data & AI ","organisation":"Greggs ","introduction":"","content_2":"","content_3":"","content_4":"","100_thumbnail_image":41148,"affinoid":""},"publishpress_future_action":{"enabled":false,"date":"2026-05-27 07:29:27","action":"change-status","newStatus":"draft","terms":[],"taxonomy":"100-designation","extraData":[]},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/www.dataiq.global\/devstage\/wp-json\/wp\/v2\/100-alumni\/40579","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dataiq.global\/devstage\/wp-json\/wp\/v2\/100-alumni"}],"about":[{"href":"https:\/\/www.dataiq.global\/devstage\/wp-json\/wp\/v2\/types\/100-alumni"}],"author":[{"embeddable":true,"href":"https:\/\/www.dataiq.global\/devstage\/wp-json\/wp\/v2\/users\/19"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dataiq.global\/devstage\/wp-json\/wp\/v2\/comments?post=40579"}],"version-history":[{"count":3,"href":"https:\/\/www.dataiq.global\/devstage\/wp-json\/wp\/v2\/100-alumni\/40579\/revisions"}],"predecessor-version":[{"id":41149,"href":"https:\/\/www.dataiq.global\/devstage\/wp-json\/wp\/v2\/100-alumni\/40579\/revisions\/41149"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.dataiq.global\/devstage\/wp-json\/wp\/v2\/media\/41148"}],"wp:attachment":[{"href":"https:\/\/www.dataiq.global\/devstage\/wp-json\/wp\/v2\/media?parent=40579"}],"wp:term":[{"taxonomy":"100-designation","embeddable":true,"href":"https:\/\/www.dataiq.global\/devstage\/wp-json\/wp\/v2\/100-designation?post=40579"},{"taxonomy":"100-search-term","embeddable":true,"href":"https:\/\/www.dataiq.global\/devstage\/wp-json\/wp\/v2\/100-search-term?post=40579"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}