Sarah Taylor is Product Owner and Data and AI Academy Lead at Direct Line Group (DLG), where she combines product leadership with a strong focus on capability building and data literacy. She plays a central role in shaping how data is governed, understood, and applied across the organisation, ensuring that strategy is matched by practical skills and adoption.
As Data and AI Academy Lead, Sarah has been instrumental in developing the DLG Data Academy, a programme recognised as a finalist in the 2024 DataIQ Awards for Best Data Academy or Skills Development Programme. The wider Direct Line Group team was also shortlisted across multiple categories, including New Ways of Working with Data, Most Effective Stakeholder Engagement, Best Data and Analytics Team, Data Enabling Solution of the Year, and Most Innovative Use of AI, reflecting the breadth of transformation underway.
Sarah brings a strong grounding in data governance and quality, holding DCAM V2 certification and a Multiverse Level 4 Data Analyst qualification with distinction. Her work centres on elevating standards in governance, compliance, and data management while making data literacy accessible and relevant to colleagues across functions.
She ensures that data initiatives are embedded more widely in decision-making and her approach balances structure and enablement, supporting Direct Line Group’s ambition to create a confident, data-literate workforce capable of sustaining long-term data and AI transformation.