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Thomas Mazzaferro, Chief Data and Analytics Officer, Truist

Describe your career to date

I am the Chief Data and Analytics Officer for Truist. I have been the Chief Digital, Data and Innovation Officer for Western Union and was the Chief Data Officer for HSBC. 

How are you developing the data literacy of your organization, including the skills of your data teams and of your business stakeholders? 

I am developing the data literacy of the business through the implementation of business data stewards, technical data stewards, training programs, and skill assessments. 

What role do you play in building and delivering conventional artificial intelligence solutions, including machine learning models? Are you also involved in your organization’s adoption of generative AI? 

I am accountable for all artificial intelligence (AI), machine learning, natural language processing, and generative AI. 

How are you preparing your organization for AI adoption and change management? 

We are setting up the framework, solutions and engineering capabilities. 

Thomas Mazzaferro
has been included in:
  • 100 Brands 2022 (USA)
  • 100 Brands 2023 (USA)
  • 100 Brands 2024 (USA)

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