Tijuana Willis is Vice President of CDO Governance at Zurich American Insurance Company, where she leads governance initiatives that support enterprise data management and strategic alignment. With more than three decades at Zurich North America, Tijuana brings deep institutional knowledge and a consistent track record of delivering large-scale data programs.
Tijuana is responsible for advancing governance frameworks that ensure data is managed effectively, securely, and in line with business priorities. Her work builds on extensive experience in master data management, project delivery, and application management, positioning her to bridge operational execution with broader data strategy.
Prior to stepping into her current role, Tijuana spent many years within Zurich’s Data Management Organization, where she led a large-scale Party Master Data Management program. This included the successful implementation of an active MDM hub, integration across multiple source systems, and the development of an operational data store by laying critical foundations for enterprise-wide data consistency and accessibility.
Tijuana is known for her collaborative leadership style and her ability to bring together diverse teams to deliver complex initiatives. She places strong emphasis on building trust, fostering inclusive environments, and enabling individuals to contribute effectively. Her approach reflects a belief that successful data programs are as much about people and alignment as they are about technology.