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AI Awards 2024 – Transformation with AI – Vendor-Side: EY

EY’s transformative capabilities to shift the focus of solutions for a diverse and scalable client base has earned the team the title Transformation with AI – Vendor-Side for the 2024 DataIQ AI Awards. 
AI Awards 2024 - Transformation with AI – Vendor-Side – EY

As customer expectations, business models, and AI advancements drive companies towards rapid digital transformation, the demand for generative AI (genAI) and managed services in complex tech ecosystems increases, and EY has transformed its offerings to cater to these changing needs.

EY Fabric has over 1.8 million users in over 180 countries on EY global platforms, with over 250 million transactions processed per day. Over 1.8 million lines of code are generated by AI using EY Fabric Copilot capabilities and over 5.4 million pages have been processed by AI leveraging EY Fabric document intelligence capabilities.

“EY Fabric has fundamentally changed the organization’s business culture globally, enabling rapid digital transformation by delivering technology solutions at speed and innovation at scale.” – Judges’ comment.  

EY.ai EYQ, a secure LLM developed using EY Fabric, accessible by over 300,000 EY employees, has launched over 3,000 projects, consumed 91 billion tokens with 175,000 unique users, and driven 330,000 visits per month. EY is the first professional services organization to globally roll out access and use of secure large language models.  

The EY Fabric platform harnesses the AI market to redefine the future of work with people at the center, focusing on confident use of AI while minimizing risks associated with generative AI (genAI) technologies. 

The AI test generator tool, developed by the EY Fabric testing team, has transformed EY’s testing approach. Offering comprehensive test coverage and user-friendly platform, it has reduced test case generation effort by up to 40%, speeding product delivery and enhancing agility. 

EY Fabric genAI capabilities to build EY Intelligent Payroll Chatbot improved conversations, lowered costs, and halved the human burden. It increased first-contact-resolution accuracy by 80%, attained a 95% CSAT score, and accelerated time-to-market by 80%. 

“EY Fabric’s transformative impact is evident in the efficiency gains and accelerated time-to-market achieved through its genAI capabilities and copilot deployment tools, streamlining processes, improving efficiency, and empowering developers and citizen developers to rapidly build and deploy solutions.” – Judges’ comment.  

EY has earned numerous accolades and awards for its AI and genAI transformation, something that impressed the 2024 DataIQ AI Awards judging panel and helped bolster the impact this transformation has had. 

“These accolades validate EY Fabric’s position as a key differentiator and industry leader in delivering technology solutions with genAI capabilities, reinforcing its transformative impact and recognition within the AI and technology landscape.” – Judges’ comment. 

AI Awards 2024
Year: 2024
Category: Transformation with AI

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