Data literacy is a key enabler of the value and impact from data. How are you approaching this within your organisation?
In my view, data literacy is a broad topic. It is a crucial skill to help understand, manage, communicate, and work with data. Although we do not have a dedicated data literacy programme, we are encouraging data literacy by establishing a common data language which Business and Data teams can understand and communicate, increase speciality insurance domain knowledge through internal training programmes, and improve the overall data communication process through well-defined infographics and data visualisation dashboards. We ensure critical data is modelled and communicated in an easily understood format. We are also encouraging data democratisation through governed access to data and data visualisation tooling. We run specialised data quality training internally to all our employees to help them understand the importance and key aspects of data quality. Lastly, we are embedding the principles of data ethics and data privacy by design into our data management and governance standards which help data teams and stakeholders appreciate the value of data and how we govern and handle data.