Carol Kim’s path to power
Kim is an executive director at IBM, a world leader in information technology headquartered in Armonk, New York, with more than 260,000 employees operating in over 170 countries. The global chief data office’s mission is to deliver a trusted enterprise-wide data and AI backbone for transforming IBM into an AI enterprise. Kim leads a team of subject matter and domain experts to deliver new users to the enterprise data and AI platform, determines capabilities that need to be developed, and transforms data into business value across all IBM processes and business units. She also leads third party marketplace and ingestion to provide centralized acquisition, governance, management and oversight of external data assets across the enterprise. In addition, she manages the global chief data office finances, business operations and business controls.
Kim brings more than 19 years of experience in IBM leadership roles that span many different finance and operations disciplines (chief data office, finance and planning, pricing, treasury), geographies (USA, Asia Pacific) and business models (services, hardware, software). A highly-experienced collaborator, she has led dozens of global, multi-functional teams to successful deliver key business objectives – data discovery and value creation, strategic business model development, financial solutions for strategic outsourcing deals, pricing process transformation, delegation and tools.
Kim is an executive sponsor of the IBM Asian business resource group, a member of the IBM corporate service corp, and an active volunteer at Girls and Boys GoTech Know camps. she is a US certified public accountant, a Harvard Business School alumna and is based in Westchester, New York.
What stage has your organization reached on its data maturity journey?
I believe we are defined and managed and are working towards optimizing.
Tell us about the data and analytics resources you are responsible for
IBM’s global chief data office has 700+ employees worldwide.
What challenges do you see for data in the year ahead that will have an impact on your organization and on the industry as a whole?
ROI of data!
Have you set out a vision for data? If so, what is it aiming for and does it embrace the whole organization or just the data function?
Global chief data office’s vision: IBM is the worldwide leader of transforming and leveraging data to deliver business value.
Have you been able to fix the data foundations of your organization, particularly with regard to data quality?
We in the global chief data office have a dedicated governance team that focuses on executing enterprise-wide governance and management systems. Activities include implementing end-to-end data monetization, governance, security and protocols, access controls, data quality and validation standards, metering and charge back. When we talk monetization – I’m referring both to the way organizations monetize internally – cost reduction, streamline processes, reduce and shift costs, increase sales and revenues, as well as commercialization where companies make money by selling their data and insights externally.
A great example of work being done by our governance team and its value to the broader enterprise is the work around enterprise data standards. We govern the process that defines, enables and drives conformance to enterprise data standards across all business units so that IBM can speak the same data language. Our business units partner with us on the definition, implementation and enforcement of these enterprise data standards across the enterprise.
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