Data literacy is a key enabler of the value and impact from data. How are you approaching this within your organization?
We formalized a data literacy program early in my tenure in this position. I personally selected a key team member to lead this effort, redirected funding, and build a strategic plan. I then built sponsorship with the Chief Human Resource Officer to align the importance of incorporating data literacy in the enterprise talent development programs. I aligned with the Chief Information Officer the importance of combining data literacy with digital dexterity and convinced them to launch a parallel initiative so the two can move in sync with each other. I reviewed the strategic plan with the Chief Executive Officer and got support to invest further in targeted domains within our organization.
As we are building literacy across the organization, we are also maturing into fluency within specific functional areas where data acumen has the highest value proposition. I also recognized that data literacy matters most at the point of data consumption. I initiated a data marketplace program to create a new internal portal for teammates to find, discover, request access, and connect with data. This portal serves as a data marketplace and we have indexed over 80% of our databases, reports, and APIs with data quality scores, transparent lineage, and governance controls.
We have also incorporated data literacy in our new teammate onboarding program. The learning plans, certifications, and credentialling programs have been launched to all team members of the company. We have improved our data literacy scores to or above the targets set for this year.