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Jennifer Agnes

Jennifer Agnes, Managing Director, Cynozure Group US

Describe your career to date

I currently serve as the managing director of the Cynozure Group US, a data and analytics strategy consultancy helping businesses create a better future for all through the open and positive use of data. My extensive global experience includes previously serving as the first group chief data officer at Schneider Electric, chief data officer for risk and finance at Credit Suisse, as well as risk officer and other roles in data, operations, Six Sigma and risk management during my 20-year tenure at GE Capital. I also serve as an advisor to the board of DAMA New England. I have been a certified executive coach for over 20 years and continue to learn from this rewarding work and contribute to the growth of my clients to help them achieve success personally and professionally.  

 

I attribute my success to my willingness to learn, adapt and grow with the teams and opportunities around me. I take a business-centric perspective to data and am committed to bringing about sustainable and long-lasting change to how our clients work with data every day. This ranges from basic data governance foundations and DataOps in action, to data quality, data risk management and data ethics. I am passionate about getting to know the people I work with by building trusted relationships and understanding the culture where I am working. I believe in finding ways to foster a culture where people, process and technology work together to deliver business value from data.  

What stage has your organization reached on its data maturity journey?

As a small consultancy we can ensure that we are data guided from the start and consistently make data part of our culture. Of course, one of our core services is to help other companies, including public, private and non-profits, make progress on their data maturity based on their sector and appetite to do so.  

 

Tell us about the data and analytics resources you are responsible for

As the US managing director for Cynozure, I am responsible for developing, overseeing and managing the company’s operations in the United States. My position also includes managing a team of associates and employees, who are based in various locations across the US and ensuring that they are aligned with the company’s overall goals and objectives. As a company, we use data and analytics to help grow our business by matching our offerings with potential clients that need this kind of support. I am focused on building and maintaining relationships with clients, members of the data community at large as well as developing and implementing strategies to drive growth and increase revenue in order shape the company’s direction and success.   

What challenges do you see for data in the year ahead that will have an impact on your organization and on the industry as a whole? 

Excellence in data management in its broadest sense is still my top priority as it is the foundation that will let us use the data we collect, store and share with integrity, trust and accountability. It ranges from strong data governance foundations through to how to ethically manage data and everything in between such as data quality management, data management technology and operations, authoritative sources and data safety to ensure that data is available, accessible and appropriate (’AAA Data’) for the needs of the business.  Companies need to push for and design more creative ways to embed the disciplines of data management into the way they work in order to have ’AAA Data’. This will let them take better and faster advantage of the extraordinary technologies that continue to evolve in AI and ML for their algorithms, model development, insights and product development. Embedding the disciplines of data management must be tightly coupled with solving real business problems that negatively impact operations, business processes, customer experience and competitive position.   

Organizations that can effectively manage and leverage their data will have a competitive advantage and be more likely to meet their business objects of increasing income, optimizing costs and managing risks, while those that fail to do so will inevitably fall behind.  

 

Have you set out a vision for data? If so, what is it aiming for and does it embrace the whole organization or just the data function?

As a data excellence consultancy, we know how data can create value and we are laser focused on making it create value for us as well as our clients. We pride ourselves on being a learning organization by offering regular internal discovery sessions that cover the broad range of topics in data from hands on data quality programs to platform and technology evaluations.

 

Have you been able to fix the data foundations of your organization, particularly with regard to data quality?  

Designing for excellence in data management is fundamental to ensuring critical processes produce trusted data all along the data supply chain from provider to consumer. Data integrity is critical to our success and that of our clients, so we create business and operational processes and design data strategies with data at the core, not as an add on or afterthought. Designing for data ensures that the array of people, process and technology teams is engaged in defining critical data sets and determining quality tolerance levels. Embedding good data behavior into the way we work every day is part of building a data guided culture. The rewards are not only creating value for our company, but also in creating efficiency and resiliency in our people and processes. 

Jennifer Agnes
Jennifer Agnes
has been included in:
  • 100 Enablers 2022 (USA)
  • 100 Enablers 2023 (USA)