Data literacy is a key enabler of the value and impact from data. How are you approaching this within your organisation?
Data literacy is crucial for enabling RGA employees to maximise the value of our data assets and make data-driven decisions. We take a multi-pronged approach to data literacy:
First, our Enterprise Data Strategy (EDS) has a pillar focused on continually assessing and improving data literacy, skills, and capabilities across all business units. EDS informs and helps prioritise data literacy initiatives to maximise impact.
Second, our Data Practitioner Learning Community (DPLC) offers online training on data literacy, and offline resources such as wikis, recordings, and useful links. We also deliver data and analytics trainings tailored to key functions like pricing, underwriting, claims, and medical.
Third, we offer more advanced analytics training for roles that regularly work with data. This includes SQL, R, and Python programming. It also covers advanced visualisation and storytelling skills for roles that create reports and presentations.
Fourth, we provide self-service data tools and dashboards so employees can access relevant data easily. This encourages daily data use for business decisions, without needing complex analytics skills.
Finally, we deliver data analytics solutions designed to be handed over to business units. We spend considerable time on data literacy and other people, culture, and process areas to support change management and adoption of new ways of working.
In addition, we are exploring externally delivered data analytics learning curriculums and apprenticeships for employees across different seniority levels, which would be incorporated into learning and development goals.
This multifaceted approach develops data literacy at all levels, enabling widespread data-driven decision making while also building specialised expertise. It helps RGA harness the power of data and analytics for faster and better decision-making.
