How are you developing the data literacy of your organization, including the skills of your data teams and of your business stakeholders?
Data literacy for the organization starts with a foundation of shared and common goals towards leveraging data as an asset. In this way, the data literacy needs from across our organization are embedded into our data strategy, which is linked to key organizational deliverables and measures driven by business strategy. Starting both top down and bottom up, we have a divide and conquer approach.
First, looking inward into the Digital Transformation organization, we regularly maintain and train ourselves on understanding deeply the business and domain we operate in and the latest advances in methodologies and technologies. In this way, we can act as business-to-data translators. We train in design thinking methodologies and leverage expertise in UX design to ensure we can uncover true organizational needs beyond what is on the surface.
Tackling the understanding of data and analytics with leadership peers is a primary goal of the data strategy. Here, the exploration of business needs, business goal alignment, and other priority project involvement allows us to have conversations and provide information on data and analytics on demand.
We also participate in and provide training and input through an organization-wide education initiative to elevate the overall knowledge of data and analytics related topics to colleagues who are leaders and individual contributors across the organization. The goal of increasing data literacy is to enable our business to make smart decisions. The data transformation organization serves as a strategic partner with a hospitality-like approach to deliver our goals and transform lives for generations.