AI promises to transform analytics, but what does it actually take to get there? Explore how Skyscanner is navigating the shift to AI-enabled analytics, from upskilling teams and building new capabilities to tackling the foundational work required to create real value.

As AI becomes embedded into analytics workflows, organisations face a new challenge: how do you move beyond the hype and build the capabilities, foundations and ways of working needed to make AI genuinely useful?

In this masterclass, McKinley Hyden, Director of Commercial Analytics, Skyscanner, shares how the organisation is responding to the rapid evolution of AI and what it means for analytics teams. Drawing on Skyscanner’s award-winning approach to team development and capability building, McKinley will explore how the team has approached AI adoption without leaving people behind.

Rather than focusing on the latest tools and trends, this session examines the practical realities of AI in analytics, from developing new skills and changing expectations to addressing the underlying data, knowledge and organisational foundations required for long-term success.

Learn how Skyscanner:

• Introduced AI capabilities across its analytics community through practical, hands-on learning.
• Ensured team members developed the skills needed to work effectively with new AI tools.
• Approached AI adoption without leaving people behind.
• Identified the opportunities and limitations of AI within analytics workflows.
• Built the foundations required to support AI-enabled analytics, including data structures and knowledge management.
• Balanced experimentation with a realistic understanding of what it takes to create lasting value from AI.