Vacancy - Product Operations Executive

This is an exciting opportunity to join DataIQ’s Product team, supporting the planning, delivery and continuous improvement of our client experience. This is an entry-level role suited to a recent graduate or early-career professional who is curious about the fast-evolving world of data, AI and business transformation, and keen to build a career in a dynamic, client-facing environment.

You will help operationalise a range of products including curated events, expert sessions, peer-to-peer connections, and content delivery, ensuring these run smoothly while also identifying ways to make them more scalable, measurable, and effective over time.

Working across product, client success and delivery, you will play a key role in both executing day-to-day operations and improving how we track, manage, and evolve our offering based on data and feedback.

Your Responsibilities

• Support product operations cadence – assist with weekly/monthly planning, tracking and reporting to keep priorities moving forward.
• Maintain product documentation and playbooks – help keep materials (decks, guides, internal docs) accurate, accessible and up to date.
• Coordinate delivery across teams – work with Product, Content, Sales and Client Success to support smooth execution of deliverables.
• Track product performance and usage – help monitor engagement and usage across events, Hub and services, and share key insights.
• Support product launches and updates – assist with rolling out new products, features and improvements.
• Work with internal systems and tools – support the use of platforms (e.g. Salesforce, HubSpot) and ensure processes are followed.
• Help maintain a consistent client experience – support high-quality, consistent delivery across all products.
• Identify opportunities for improvement – flag inefficiencies or gaps in how products are delivered and contribute ideas to improve them

Your Skillset

• Highly organised with strong attention to detail – able to manage multiple tasks and keep things on track.
• Comfortable working with processes – able to follow and improve structured ways of working.
• Strong coordination skills – able to work across teams and keep communication clear and organised.
• Curious and improvement focused – actively looks for better ways of working, including using new tools, automation, or AI to improve efficiency and outcomes.
• Comfortable working with data – able to work with basic metrics and understand what they are telling you.
• Confident using tools and systems – or willing to learn quickly (e.g. CRM, content platforms, survey tools).
• Clear communicator – able to write and share information in a simple and structured way.
• Interest in data, AI and business – motivated to learn about the space DataIQ operates in.

About DataIQ

www.dataiq.global

DataIQ was founded in 2011 to create the first community and support network for the emerging data & analytics profession.  The company has evolved to become the leading dedicated independent organisation for data and AI leaders and their teams.

Today we curate the world’s foremost data and AI peer-to-peer network, provide invaluable insight and benchmarking solutions, and run the profession’s most respected and valued recognition programmes including the DataIQ 100 and DataIQ Awards.  Together, they play a crucial role raising the profile of leaders and their teams, celebrating their success helping them attract new talent, and new investment from their organisations.

Our Core Values

We Care About our customers and colleagues. With a relentless focus on getting it right. Everyone in the business gets a high from helping other people.

We’re Enthusiastic We engage and delight. We welcome positive encouragement and seek constructive criticism.

We’re Creative Our ideas and creative solutions make a difference. There’s always a way.  We embrace change.

We’re Accountable We know what we need to do.  We build trust by doing what we say – on time. We’re self-disciplined.  We take responsibility and blame no-one. And sometimes it’s okay to say no.

We’re Collaborative We are a team. We struggle together. We win and go further together.  We work for the team, not ourselves.

We Pursue Excellence We empower ourselves and each other to pursue excellence at every opportunity, delivering measurable impact for our clients.                                                   

Benefits

• Collaborative, flexible and hybrid working environment – we’re based here at WeWork, Waterloo in London.
• Personal development & learning
• Maternity and Paternity leave – extra weeks’ holiday in addition to statutory pay and leave.
• Employee assistance programmes (EAP) access to external support, counselling and mental health support.
• Holiday entitlement – 28 days per calendar year, of which 3 to be taken between Christmas and New year plus bank holidays.

Diversity, Equity & Inclusion

We view diversity holistically, understanding that the definition is constantly evolving. Our definition of diversity includes, but is not limited to, race, ethnicity, colour, nationality, sexual orientation, gender identity and expression, class, religion, disability, and age. This is a place to feel at home, express yourself freely and to make your mark.