[…] AI leaders I’ve observed share three core traits: curiosity, courage, and the ability to build trust across every level of an organization. “Curiosity drives you to understand not just the technology, but the people and missions it serves. Courage means championing data-driven decisions even when they challenge comfortable assumptions and knowing when to say ‘we’re not ready’ despite organizational […]
[…] officers.” — Sushma Punuru, Global Chief Data Officer, Global Payments The operating structure behind the shift This transition is not driven by a single capability or technology. The report identifies four interconnected layers through which organizations are deploying decision intelligence: Foundational – making data and AI usable, reliable, and scalable Insight access – expanding access […]
[…] towards oversight, judgement and exception handling. But the direction of travel is becoming clearer. A broader organisational shift These changes are not confined to data or technology teams. As AI starts to influence workflows and workforce design, ownership becomes more distributed. HR functions are becoming more involved, particularly where the impact on roles […]
[…] systems organization and serves as a member of the executive strategy team. In this role, Tom oversees high-performing data and IT teams responsible for building and maintaining a modern technology ecosystem that supports innovation, operational efficiency, and new revenue opportunities. Tom joined Schnucks in 2019, bringing a strong track record in enterprise data leadership. Prior to this, Tom […]
Harish Rao is Vice President of Global Data and Analytics at Costco, where he leads data, AI, and marketing technology initiatives to drive revenue growth, operational efficiency, and enhanced member experience. With more than 25 years of experience, Harish has built a career focused on applying data, analytics, and emerging technologies to solve complex […]
Ozgur Dogan is Co-Founder and President, Americas at Blend, where he leads regional growth and the application of data, analytics, and AI to drive business outcomes. His career began in data science before the discipline was widely defined, building early customer churn models using neural networks well ahead of their mainstream adoption. This experience shaped […]
Stefanie Khan is Director of Business Intelligence & Advanced Analytics at UPS, where she leads data and AI initiatives at the intersection of technology, analytics, and human-centered decision-making. Her career began in hands-on analytical roles, where she built a strong technical foundation before moving into senior leadership positions focused on scaling enterprise data capabilities […]
[…] leads enterprise-wide AI and analytics initiatives in one of the most highly regulated and mission-critical sectors. His career has been shaped by working at the intersection of technology, business performance, and human outcomes. Shivanku has built and scaled AI and analytics capabilities across healthcare, payments, consumer, hospitality, and industrial organizations, including McKesson, PayPal, CVS Health, Coca-Cola, […]
Remzil Jacob is Chief Data Officer for the Americas and the US Consumer Bank at Barclays, bringing nearly 30 years of experience in technology-enabled business transformation across banking, finance, and enterprise data. She began her career in retail banking before relocating to the United States, where she helped lead a series of major data-driven transformation initiatives. Over […]
[…] deliver value both in everyday interactions and in the critical “moments that matter” for customers. Ramnik’s perspective has been shaped by a career that spans building foundational technology platforms, scaling data for enterprise decision-making, and applying AI to better understand and serve customers. Early in his career, Ramnik focused on designing and implementing core […]
[…] analytics and AI responsibly. His leadership philosophy centers on the belief that successful data and AI organizations are as much about operating models, culture, and adoption as they are about technology, ensuring insights translate into action and measurable impact across the enterprise. As a data and AI leader, which traits and skills do you think matter most, […]
[…] asset. Her remit expanded to include data governance, quality, and privacy, alongside data-informed strategy, performance measurement, and effective communication through data. Olivia’s background is unusual for a technology leader. While she has long held an interest in technology, her expertise developed later in her career, shaped by strategic and operational roles rather than traditional technical pathways. […]
[…] C-suite? “Invest in building relationships and understanding the broader business context. Success in data and AI is as much about people and partnerships as it is about technology. “Don’t be afraid to ask questions or challenge the status quo. Some of the best ideas come from those willing to see things differently. “Above all, lead with […]
[…] across functions. “In my organization, the most influential skills have been the ability to frame problems in business terms, speak the language of the C-suite, and use technology as a means to an end, not the end itself. Combining technical insight with commercial thinking and a willingness to experiment has helped me unlock value while building […]
[…] to an aspiring data or AI leader aiming for the C-suite? “Prioritize people above all else; both your team and your clients. Success in this field isn’t just about mastering technology; it’s about understanding the unique needs and aspirations of the people you serve. Take time to listen and truly grasp the client’s evolving challenges and goals. Leadership means […]
[…] These challenges prompted his transition from traditional finance leadership into enterprise data and analytics, with a focus on governance, cultural change, and value-driven data products rather than technology for its own sake. As Chief Data Officer at both BNP Paribas Americas and now Mizuho Americas, JC has built and scaled enterprise data and AI […]
[…] Business Intelligence at Hertz Corporation, where he leads global analytics capabilities focused on delivering trusted, scalable, and business-critical insights. His career began on the front lines of technology, resolving high-severity production issues that could halt operations across different enterprises. Those early experiences instilled discipline, calm decision-making under pressure, and a deep appreciation for building […]
[…] precision, regulatory compliance, and quality are non-negotiable. Operating in these highly regulated environments strengthened his expertise in designing compliant, secure, and high-performing data ecosystems, while leading cross-functional teams across technology, analytics, and the business. His progression into AI has been a natural evolution, shaped by years of exposure to advanced analytics, automation, and large-scale data platforms. […]
[…] into decisions, products, and operating models at scale. Fernando has led global applied AI and analytics organizations across Fortune 250 enterprises and high-growth startups, often operating at critical moments where emerging technology intersects with strategic business transformation. Across these environments, Fernando has focused on ensuring that AI delivers measurable impact and technical innovation. He began his professional career in academia […]
[…] everyday workflows. A defining principle of his leadership is that world-class outcomes depend on empowered teams and strong cross-functional alignment. Deepak has built strategic partnerships with leading technology providers to bring best-in-class tools and approaches into the organization while maintaining a disciplined focus on value realization. By embedding product thinking, fostering experimentation, and championing responsible AI […]